Frequently Asked Questions
Everything you need to know about your Onnit shopping experience.
What is the standard shipping time for orders?
Standard shipping typically takes 3 to 5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with tags attached. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
Are your materials sustainably sourced?
Yes, Onnit is committed to ethical fashion. We use a combination of organic cotton, recycled polyester, and low-impact dyes to ensure our products are as kind to the planet as they are to your skin.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.